Check the equipment and the order separately
| Your option | What to check |
|---|---|
| Take the router offered with the plan | Model, delivery and setup support, warranty contact, any amount still payable if you exit early, and return conditions. |
| Use an existing router | Whether that exact hardware version accepts the Home Wireless SIM, whether it is network-locked, what setup is supported, and who helps if it fails. |
| Buy a router separately | Confirm compatibility before purchase and check the seller’s return policy. Ask the operator how opting out of its router affects your service terms. |
A Wi-Fi-only mesh unit or an ordinary fibre router is not a substitute for a cellular router unless you have a compatible device upstream to connect to the mobile network. If you already own a router, give e& its model number and hardware version. You do not need to share the Wi-Fi password or the full details on its sticker in a public message.
Keep the address and device terms clear
Home Wireless is for the registered home location. Changing the equipment does not turn it into portable internet. The data SIM is sold for broadband, so do not rely on it for ordinary mobile voice or SMS. Different equipment choices can also affect the applicable cancellation and return conditions. Ask e& to confirm the exact options, deadlines and charges on your order before you choose.