Name the intended change
Understand subscriber change rather than operator change. Name the intended change is a check you do with the current written offer, the operator account and, where it applies, the official e& or TDRA page. It is not a Probiz price and it does not reserve a number.
The contracts article mentions restrictions but does not guide an ownership enquiry. A simple ownership / plan / network distinction diagram and a preparation checklist.
Identify both subscribers
Understand subscriber change rather than operator change. Identify both subscribers is a check you do with the current written offer, the operator account and, where it applies, the official e& or TDRA page. It is not a Probiz price and it does not reserve a number.
The contracts article mentions restrictions but does not guide an ownership enquiry. Write down what you were told, who said it, and which plan version it referred to.
Check premium commitments
Understand subscriber change rather than operator change. Check premium commitments is a check you do with the current written offer, the operator account and, where it applies, the official e& or TDRA page. It is not a Probiz price and it does not reserve a number.
The contracts article mentions restrictions but does not guide an ownership enquiry. Write down what you were told, who said it, and which plan version it referred to.
Use the operator’s verification route
Understand subscriber change rather than operator change. Use the operator’s verification route is a check you do with the current written offer, the operator account and, where it applies, the official e& or TDRA page. It is not a Probiz price and it does not reserve a number.
The contracts article mentions restrictions but does not guide an ownership enquiry. Write down what you were told, who said it, and which plan version it referred to.
Keep the accepted transfer and billing records
Understand subscriber change rather than operator change. Keep the accepted transfer and billing records is a check you do with the current written offer, the operator account and, where it applies, the official e& or TDRA page. It is not a Probiz price and it does not reserve a number.
The contracts article mentions restrictions but does not guide an ownership enquiry. Write down what you were told, who said it, and which plan version it referred to.
- Keep the exact number or address and the plan name.
- Save the accepted quote and any reference number.
- Ask in website chat if a fact is not on the current listing. Do not treat a shortlist as a hold.