Digital Workforce

RPA Services

Robotic Process Automation (RPA) eliminates manual data entry. We deploy secure "digital workers" to perform repetitive administrative tasks across your EHR and payer portals 24/7/365, with zero errors.

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What Bots Can Do For Your Practice

If a task involves clicking, copying, pasting, or cross-referencing data between two software systems, a bot can do it faster, cheaper, and without human error.

Automated Eligibility

Bots log into payer portals overnight, check patient rosters for the next 3 days, and automatically update the patient's coverage status inside your EHR before your front desk arrives.

Payment Posting

When electronic remittance advice (ERA) files don't perfectly match, bots use deterministic rules to identify the discrepancy and post the adjustment to the correct line item instantly.

Claim Status Checks

Instead of staff sitting on hold for an hour to check a claim status, bots query payer databases continuously and route only the genuinely denied claims to your human team for appeal.

Prior Authorization Intake

Bots extract necessary clinical data from the EHR, log into the specific payer portal, populate the authorization request forms, and track the approval status daily.

Credentialing Data Entry

Entering provider CAQH data across 20 different commercial payer portals manually takes weeks. A bot executes this identical data entry across all platforms in minutes.

System Interoperability

If you use an old legacy PMS that doesn't have a modern API, a bot acts as the bridge—literally opening the legacy software, reading the screen, and transferring data to the new system.

The Advantage of Digital Workers

Human Staff

Works 8-hour shifts
Prone to data-entry typos
Requires breaks & vacations
Slower processing speed
High turnover / training costs

RPA Bots

Works 24/7/365 without stopping
100% data transcription accuracy
Never takes time off
Processes thousands of records in minutes
Infinitely scalable on demand

Automate Your Operations

Free your human staff to focus on high-value patient care and complex denial appeals. Let our digital workforce handle the busywork.

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The Probiz Advantage

Why Leading Practices Partner With Us

We combine certified expertise with proprietary technology to deliver unmatched revenue cycle performance.

Maximized Clean Claim Rates

Our advanced rules-based scrubbing engine runs every claim against millions of payer-specific rules before submission, practically eliminating front-end rejections and accelerating your cash flow.

Certified Specialist Teams

We don't use generalists. Your account is managed by specialty-specific certified coders who understand the nuances of your exact clinical discipline, ensuring maximum compliant reimbursement.

Real-Time Financial Analytics

Stop waiting for end-of-month reports. Our proprietary BI dashboards give you real-time visibility into collection rates, A/R aging, and denial trends.

100% EHR Agnostic & Secure

We work seamlessly within your existing software via secure, HIPAA-compliant VPNs. Zero data migration required, and zero disruption to your clinical workflow.

A Seamless Transition Process

Switching billing partners shouldn't disrupt your cash flow. Our meticulously engineered onboarding process ensures a smooth, parallel transition.

  • 1

    Discovery & Integration

    We establish secure remote access to your EHR/PMS and map your existing workflows without interrupting your current team.

  • 2

    Historical Analysis

    We audit your past claims to identify immediate revenue leakage, coding errors, and systemic denial trends.

  • 3

    Custom Rule Building

    Our rules-based scrubbing engine is programmed with your specific payer matrix and local coverage determinations to prevent future denials.

  • 4

    Go-Live & Optimization

    We take over day-to-day operations, instantly applying our optimized workflows to accelerate your cash flow and reduce days in A/R.

The Cost of Inaction

Every day you wait to optimize your revenue cycle, you are losing money to timely filing limits, unappealed denials, and under-coded encounters. Stop accepting revenue leakage as a cost of doing business.

Stop Revenue Leakage Today

Frequently Asked Questions

Common questions about our process, integration, and security.

No. Our team is fully trained on all major platforms including Epic, Cerner, eClinicalWorks, AdvancedMD, Athenahealth, and Kareo. We log directly into your existing system via a secure, HIPAA-compliant connection. Your front office workflow remains entirely unchanged.

We operate primarily on a percentage-of-collections model. This means we don't get paid until you get paid, perfectly aligning our incentives with your practice's financial success. There are no hidden setup fees or rigid long-term lock-ins.

Absolutely. We are fully HIPAA compliant. We operate under strict Business Associate Agreements (BAAs), utilizing AES-256 encryption, zero-trust network access, and mandatory multi-factor authentication. Patient data is never stored on unauthorized local devices.